Refund & Return Policy

Refund & Return Policy

At alphalifecapitalllc.com, we want you to love your purchase! If for any reason you are not completely satisfied with your order, we are here to help.

Returns

1. Eligibility for Returns:

• Items must be returned within 30 days from the date of purchase.
• Items must be unused, unworn, and in the same condition that you received them.
• Items must have all original tags attached.
• Sale items are final and cannot be returned.

1. Non-Returnable Items:

• Gift cards
• Intimate apparel (such as lingerie and swimwear)

1. Return Process:

• To initiate a return, please contact our customer service team at [Customer Service Email] with your order number and reason for return.
• Once your return is approved, you will receive a return authorization number and detailed instructions on how to return your item(s).

1. Return Shipping:

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

1. Processing Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

1. Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [Customer Service Email].

Exchanges

1. Eligibility for Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Email: contact@alphalifecapitalllc.com].

Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

• Email: contact@alphalifecapitalllc.com
• Address: 30 N GOULD ST SHERIDAN, WY, 82801

Thank you for shopping with [Your Website Name]! We appreciate your business and are committed to providing you with the best shopping experience.